Are you following these email etiquette practices?

Are you following these email etiquette practices?

It is said that the average American employee spends 25% of their working day just sifting through emails. And it’s not that difficult to believe because we all get tons of emails every day.

Unfortunately, most email senders tend to forget basic email etiquette either while promoting their offers or just communicating. You’ve probably gotten some emails that break these rules once or twice.

email etiquette practices

If you send out regular emails, the odds are high that you’ve also violated some of these unspoken rules yourself. But don’t worry because we’re here to get you back on track. Here are 3 email etiquettes you should definitely keep in mind.

1. Use a professional email address

Unless you’re sending a personal email, it’s best to only send work-related emails from a work address. There are many reasons why this is standard practice. The biggest is that sending marketing emails from a personal address is frowned upon, and even unacceptable in many instances. It’s why you can’t set up an email automation sequence using a person’s Gmail address.

Secondly, you want to put your best foot forward with work, and using an address like “” is the opposite of that. Think about how the recipient might respond to such an address.

One other reason is compartmentalization. Keeping your work-related emails on your work address makes it easier to unplug at the end of the day. You can also set up an automated response while on vacation but still get pertinent personal mails.

2. Add the email address last

This strategy will save you a lot of heartaches. Think about it; how many times have you mistakenly sent an email before adding an attachment or thoroughly proofreading it? None of that would have happened if you added the email address last because the email wouldn’t have gone through.

While we’re on the subject of avoiding email embarrassment, it’s also a good idea to install an extension like Grammarly to your browser. It’s free and it immediately proofreads everything you write in real-time, reducing the chances that you’ll miss a spelling error.

Another great habit is to double-check your recipients. Make sure you have the right address, and not just the first name. Imagine sending an email meant for Mike your Proctologist to Mike your boss. Things are going to get very awkward in your next zoom meeting!

3. Remember that nothing is confidential

Never include sensitive or inappropriate comments in an email because nothing electronic truly disappears. There will always be a trail somewhere online, and because it’s easy to copy, forward or screenshot content, you never know where it might end up.

A great rule for navigating this terrain is to assume that other people will see everything you write, whether it’s sent to your wife or your best friend at work. With that in mind, you’ll reserve private and inside jokes for face-to-face discussions and keep your electronic communications appropriate.

The bottom line

Whether you’re an online merchant who accept payments or a professional clown who performs at birthday parties, emails have become a permanent aspect of our lives. It’s time to start using it properly.

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